420 Jonestown Rd. Winston-Salem NC 27104 | 336-955-2009
Tuesday - Saturday 11 am - 7 pm | Closed Sunday and Monday
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custom orders FAQ
what kind of custom orders do you offer?
We offer customized cake and cupcake flavors, with buttercream decor options!
view cake and cupcake options →​
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Additionally, we offer dessert bar buffets! Dessert bar items can be customized and can include bite-sized cookies, brownies, parfait shooters, cheesecake bites, and more.
how can I place my custom order?
Please fill out our request form to inquire about a custom order, or stop by the bakery to inquire in person!
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do you offer smash cakes?
Yes! Our 'snack cake' size (4" round 2-layer) is perfect for smash cakes for first birthday parties or photo shoots. For parties, pair it with some cupcakes or a party platter for your guests!
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what about gender reveal treats?
Yes! For gender reveals, we can do a cake or cupcakes with a pink or blue vanilla frosting filling inside, or vanilla cake truffles with the filling colored pink or blue.
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do you offer wedding cakes and desserts?
Yes! For a more traditional option, we offer small tiered cakes (up to 40 servings), or we can also help you create a delicious assortment of cupcakes and treats for a fun dessert bar!
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what if I want a variety of things? can I order a cake, cupcakes, and dessert bar items all together in one order?
Yes! You do not have to choose between a cake, cupcakes, or a dessert bar for your event!
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how much notice do you need for custom orders?
More notice is always better! We request at least one week's notice for custom orders.
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For weddings, we request at least one month's notice.
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do you require a deposit?
For orders that are placed more than two weeks prior to pick-up:
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Orders with totals less than $75 are required to be paid in full to place the order, and are 50% refundable if the order is cancelled more than one week prior to pick-up.
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Orders with totals more than $75 require a non-refundable 50% deposit, with the remaining balance due one week prior to pick-up. Deposits and balances will be collected via email invoice.​
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Any orders placed within two weeks of pick-up must be paid in full at the time of ordering, regardless of the amount; orders are 50% refundable if cancelled more than one week prior to pick-up.
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Any orders cancelled within one week of pick-up are nonrefundable.
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do you offer delivery?
We offer delivery for wedding orders only, and have limited availability given that we are a small team. We recommend reaching out 3 to 6 months in advance if you require delivery. Delivery fees start at $50, and are based on total mileage from our storefront.
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If we cannot accommodate delivery for your wedding, we can usually accommodate a pick-up outside of our standard business hours, as long as this is discussed when booking the order. Pick-ups on Sundays or Mondays will incur an additional fee.